Administrative Support

The following are examples of job functions for an Administrative Support role that demand some level of proficiency with digital tools, devices, and systems:

  • Processing various documents such as Work Estimate Requests (WERs), Defect Advisory Notices (DANs), Warranty Claims, Security Deviations, and Hull Surveys
  • Helping to maintain and update company policies and procedures, providing professional support, and managing internal company events
  • Maintaining payroll and expense records
  • Maintaining scheduled reports and department logs
  • Maintaining communications with internal and external parties
  • Coordinating agendas, sending meeting invitations, booking meeting rooms, and arranging IT resources

Examples of Digital Tools, Devices and Systems for Administrative Support
  • Microsoft Office Suite (Windows Operating System, Word, Excel, PowerPoint)
  • Microsoft Teams, G-Suite, Calendly, and other software applications/online calendars for scheduling
  • Microsoft SharePoint or similar applications for document management and storage and collaboration platform
  • Apple iWorks or Google Docs for sharing online documents
  • Zoom, WebEx, Microsoft Teams, GoToMeeting, and similar applications for video conferencing
  • Microsoft Outlook, Gmail, Slack, etc. for communication and correspondence
  • Electronic document management system (eDMS)/online filing system to store, organize, and manage documents in the form of electronic files
  • Using Adobe Acrobat or Photoshop for content creation, creating or editing office newsletters, developing outreach material for the program, or official correspondence
  • Internet search, data handling, and processing to create researched notes and talking points for senior management
  • Web applications to perform online transactions for travel bookings
  • Human resource management system
  • Customer Relationship Management software for scheduling appointments and communication with clients and other stakeholders
  • Common office equipment such as printers, scanners, fax, etc.
  • Online payment management systems that automate paying vendors and receiving invoices, etc.