Construction & Home Building
Administrative / Office Assistant
The following are examples of job functions for an Administrative Assistant / Office Assistant that demand some level of proficiency with digital tools, devices, and systems:
- Supporting business operations by maintaining office systems and schedules
- Assisting in accounting procedures such as accounts receivable, accounts payable, payroll, and inventory control
- Maintaining and organizing files and documents
- Effectively communicating with internal and external parties
- Obtaining and processing information required to provide quality service
- Scheduling inbound and outbound calls, work orders, etc.
Examples of Digital Tools, Devices and Systems for an Administrative / Office Assistant
- Microsoft Office Suite (Windows OS, Excel, Word, PowerPoint)
- MS Teams, G-Suite, Calendly, and other software applications/ online calendars for scheduling
Apple iWorks or Google Docs for sharable, online documents
- Zoom, WebEx, MS Teams, GoToMeeting, and similar applications for video conferencing
- MS Outlook, Gmail, Slack, etc. for communication and correspondence
- Electronic document management system (eDMS) to store, organize, and manage documents in the form of electronic files
- Adobe Acrobat, Photoshop for content creation, creating or editing office newsletters/ official correspondence
- Internet search, data handling, and processing to create researched notes, and talking points for senior management
- Human resource management system
- CRM software for scheduling appointments and communication with clients and other stakeholders
- Common office equipment such as printers, scanners, fax, etc.
- Online payment management system that automates paying vendors and receives invoices
- Systems for preparing payroll, controlling correspondence, maintaining filing systems, reviewing purchases, and other clerical functions
Recommended Digital Competency Occupational Profile for Administrative / Office Assistants
The following chart provides the recommended Digital Competency Profile for the selected occupation. This chart indicates the level of digital proficiency recommended for this role across a range of competencies. Users can review this chart and compare their digital proficiency levels with the recommended proficiency levels and identify suitable resources to help close any gaps.
| Competency Area 1. Digital Literacy |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 1.1 Using Systems and Devices |
11 |
11 |
81 – 100% |
Advanced |
| 1.2 Searching and filtering digital information |
9 |
9 |
81 – 100% |
Advanced |
| 1.3 Analyzing and evaluating digital information |
9 |
5 |
41 – 60% |
Intermediate |
| 1.4 Managing and storing digital information |
7 |
6 |
81 – 100% |
Advanced |
| 1.5 Creating and editing digital information |
18 |
13 |
61 – 80% |
Adept |
| Competency Area 2. Digital Communication |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 2.1 Communicating using digital technologies |
8 |
7 |
81 – 100% |
Advanced |
| 2.2 Collaborating using digital technologies |
7 |
5 |
61 – 80% |
Adept |
| 2.3 Transacting using digital technologies |
12 |
9 |
61 – 80% |
Adept |
| Competency Area 3. Digital Safety |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 3.1 Protecting devices |
10 |
7 |
61 – 80% |
Adept |
| 3.2 Protecting data and privacy |
16 |
11 |
61 – 80% |
Adept |
| 3.3 Managing digital identity |
11 |
5 |
41 – 60% |
Intermediate |
| Competency Area 4. Digital Thinking |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 4.1 Solving problems in digital ways |
7 |
6 |
81 – 100% |
Advanced |
| 4.2 Using netiquette |
5 |
4 |
61 – 80% |
Adept |
| 4.3 Developing digital competencies |
6 |
5 |
81 – 100% |
Advanced |
Site Manager
The following are examples of job functions for a Site Manager that demand some level of proficiency with digital tools, devices, and systems:
- Developing/implementing project safety plans and health and safety practices and procedures
- Preparing construction project budget estimates
- Ensuring the project is constructed as per design, budget, resources, quality, and schedule
- Preparing contracts and negotiating changes to contracts with architects, consultants, clients, suppliers and subcontractors
- Managing project performance and providing performance status reports
Examples of Digital Tools, Devices and Systems for a Site Manager
- Microsoft Office Suite (Windows OS, Excel, Word)
- Computer-aided design software for reviewing construction drawings
- Building engineering management/ construction management software such as ECMS, COINS, SMART Project Control, BIM 360, FieldWire
- Oracle Primavera P6 or other project, program, and portfolio management tools for planning, managing, and executing multiple projects
- JobMaster, ICON, GEST to log and track internal processes during the construction phase
- Computer-aided facility management (CAFM) software, CAFM applications and CAFM System to undertake facility management
- Computer-aided cost estimation software to access regularly updated project cost data and indices to help increase the accuracy of cost estimates for construction projects
- ZOOM, WebEx, GoToMeeting, and similar applications to set up online/ video calls and conferencing
- MS Outlook, Gmail, and Slack for to communicate project progress with clients and other stakeholders
- Electronic document management system (eDMS) to store, organize, and manage documents in the form of electronic files
Recommended Digital Competency Occupational Profile for Site Managers
The following chart provides the recommended Digital Competency Profile for the selected occupation. This chart indicates the level of digital proficiency recommended for this role across a range of competencies. Users can review this chart and compare their digital proficiency levels with the recommended proficiency levels and identify suitable resources to help close any gaps.
| Competency Area 1. Digital Literacy |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 1.1 Using Systems and Devices |
11 |
11 |
81 – 100% |
Advanced |
| 1.2 Searching and filtering digital information |
9 |
9 |
81 – 100% |
Advanced |
| 1.3 Analyzing and evaluating digital information |
9 |
6 |
61 – 80% |
Adept |
| 1.4 Managing and storing digital information |
7 |
7 |
81 – 100% |
Advanced |
| 1.5 Creating and editing digital information |
18 |
9 |
41 – 60% |
Intermediate |
| Competency Area 2. Digital Communication |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 2.1 Communicating using digital technologies |
8 |
7 |
81 – 100% |
Advanced |
| 2.2 Collaborating using digital technologies |
7 |
4 |
41 – 60% |
Intermediate |
| 2.3 Transacting using digital technologies |
12 |
12 |
81 – 100% |
Advanced |
| Competency Area 3. Digital Safety |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 3.1 Protecting devices |
10 |
6 |
41 – 60% |
Intermediate |
| 3.2 Protecting data and privacy |
16 |
9 |
41 – 60% |
Intermediate |
| 3.3 Managing digital identity |
11 |
5 |
41 – 60% |
Intermediate |
| Competency Area 4. Digital Thinking |
Total number of statements |
Total number of applicable statements for the occupation |
% Score |
Digital Competency Proficiency Level |
| 4.1 Solving problems in digital ways |
7 |
5 |
61 – 80% |
Adept |
| 4.2 Using netiquette |
5 |
4 |
61 – 80% |
Adept |
| 4.3 Developing digital competencies |
6 |
6 |
81 – 100% |
Advanced |
