Community
Research Analyst
The following are examples of job functions for a Research Analyst that demand some level of proficiency with digital tools, devices, and systems:
- Periodic collection of quantitative or qualitative data and the development and administration of collection tools
- Survey preparation, oversight, and reporting
- Producing reports required for data-driven decision-making
- Developing appropriate ways to visualize and report on data
- Maintaining confidentiality and security of sensitive data
- Developing procedures to ensure research data quality
- Analyzing existing national and/or public data sets
- Managing all research project timelines and budgets effectively
Examples of Digital Tools, Devices and Systems for a Research Analyst
- Microsoft Office Suite (Windows OS, Excel, Word, PowerPoint)
- Specialised data analysis software (e.g., Tableau, Microsoft BI, Data Studio, etc.) for quantitative and qualitative data analysis
- Data management, visualization, analysis, and storytelling tools such as MS Excel, Google Charts, Tableau, Microsoft BI, Grafana, Chartist.js, FusionCharts, Datawrapper, Infogram, ChartBlocks, Mapbox, etc.
- Internet search, data handling and data processing for online research
- Data management applications to ensure transferability of data/information between systems
- Zoom, WebEx, MS Teams, GoToMeeting, and similar applications for video conferencing
- MS Outlook, Gmail, Slack, etc. for communication and correspondence
- Computer-assisted interviewing systems, survey monkey, online polls, or online feedback software like SurveySparrow for data capturing and curation
- MS Team, G-Suite, Calendly, and other software applications/ online calendars for scheduling
- Policies and procedures to ensure confidentiality of research, records, and institutional statistics
Recommended Digital Competency Occupational Profile for Research Analysts
The following chart provides the recommended Digital Competency Profile for the selected occupation. This chart indicates the level of digital proficiency recommended for this role across a range of competencies. Users can review this chart and compare their digital proficiency levels with the recommended proficiency levels and identify suitable resources to help close any gaps.
| Competency Area 1. Digital Literacy | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level |
| 1.1 Using Systems and Devices | 11 | 11 | 81 – 100% | Advanced |
| 1.2 Searching and filtering digital information | 9 | 9 | 81 – 100% | Advanced |
| 1.3 Analyzing and evaluating digital information | 9 | 9 | 81 – 100% | Advanced |
| 1.4 Managing and storing digital information | 7 | 7 | 81 – 100% | Advanced |
| 1.5 Creating and editing digital information | 18 | 18 | 81 – 100% | Advanced |
| Competency Area 2. Digital Communication | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 2.1 Communicating using digital technologies | 8 | 8 | 81 – 100% | Advanced | ||||
| 2.2 Collaborating using digital technologies | 7 | 7 | 81 – 100% | Advanced | ||||
| 2.3 Transacting using digital technologies | 12 | 9 | 61 – 80% | Adept | ||||
| Competency Area 3. Digital Safety | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 3.1 Protecting devices | 10 | 8 | 61 – 80% | Adept | ||||
| 3.2 Protecting data and privacy | 16 | 14 | 81 – 100% | Advanced | ||||
| 3.3 Managing digital identity | 11 | 11 | 81 – 100% | Advanced | ||||
| Competency Area 4. Digital Thinking | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 4.1 Solving problems in digital ways | 7 | 7 | 81 – 100% | Advanced | ||||
| 4.2 Using netiquette | 5 | 5 | 81 – 100% | Advanced | ||||
| 4.3 Developing digital competencies | 6 | 6 | 81 – 100% | Advanced | ||||
Program Coordinator
The following are examples of job functions for a Program Coordinator that demand some level of proficiency with digital tools, devices, and systems:
- Handling logistics to ensure programs are operating smoothly and efficiently
- Promoting programs and services
- Managing social media profiles and responding to questions online
- Making changes to program-relevant web pages
- Maintaining paper or electronic records and documents related to programs and services
- Purchasing supplies for programs and offices
- Writing and submitting incremental activity reports and expense claims
- Developing and managing project plans, budgets, and timelines
Examples of Digital Tools, Devices and Systems for an Program Coordinator
- Microsoft Office Suite (Windows OS, Excel, Word, PowerPoint)
- MS Teams, G-Suite, Calendly, and other software applications/ online calendars for scheduling
- Web and mobile work management platforms such as Asana and workflow automation applications like Zapier
Apple iWorks or Google Docs for sharing online documents - Zoom, WebEx, MS Teams, GoToMeeting, and similar applications for video conferencing
- MS Outlook, Gmail, Slack, etc. for communication and correspondence
- Electronic document management system (eDMS)/online filing system to store, organize, and manage documents in the form of electronic files
- Adobe Acrobat, Photoshop for content creation, creating or editing office newsletters, developing outreach material for the program, official correspondence
- Social Media platforms, online advertising, and outreach platforms for undertaking online outreach/ content promotion
- Content Management System to create, edit, share, publish and store digital content such as WordPress, blogs, web posts
- Program Management Software such as Teamwork, ProofHub, etc. for coordinated management of all program activities
- Internet search, data handling, and data processing for undertaking online research
- Common office equipment such as printers, scanners, fax, etc.
Recommended Digital Competency Occupational Profile for Program Coordinators
The following chart provides the recommended Digital Competency Profile for the selected occupation. This chart indicates the level of digital proficiency recommended for this role across a range of competencies. Users can review this chart and compare their digital proficiency levels with the recommended proficiency levels and identify suitable resources to help close any gaps.
| Competency Area 1. Digital Literacy | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level |
| 1.1 Using Systems and Devices | 11 | 11 | 81 – 100% | Advanced |
| 1.2 Searching and filtering digital information | 9 | 9 | 81 – 100% | Advanced |
| 1.3 Analyzing and evaluating digital information | 9 | 8 | 81 – 100% | Advanced |
| 1.4 Managing and storing digital information | 7 | 6 | 81 – 100% | Advanced |
| 1.5 Creating and editing digital information | 18 | 11 | 61 – 80% | Adept |
| Competency Area 2. Digital Communication | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 2.1 Communicating using digital technologies | 8 | 8 | 81 – 100% | Advanced | ||||
| 2.2 Collaborating using digital technologies | 7 | 7 | 81 – 100% | Advanced | ||||
| 2.3 Transacting using digital technologies | 12 | 12 | 81 – 100% | Advanced | ||||
| Competency Area 3. Digital Safety | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 3.1 Protecting devices | 10 | 8 | 61 – 80% | Adept | ||||
| 3.2 Protecting data and privacy | 16 | 13 | 81 – 100% | Advanced | ||||
| 3.3 Managing digital identity | 11 | 8 | 61 – 80% | Adept | ||||
| Competency Area 4. Digital Thinking | Total number of statements | Total number of applicable statements for the occupation | % Score | Digital Competency Proficiency Level | ||||
| 4.1 Solving problems in digital ways | 7 | 5 | 61 – 80% | Adept | ||||
| 4.2 Using netiquette | 5 | 5 | 81 – 100% | Advanced | ||||
| 4.3 Developing digital competencies | 6 | 4 | 61 – 80% | Adept | ||||